Policy

Bringing home a new bunny can be an exciting experience, however, we would like everyone to know our policy to ensure we are all on the same page :)

🐰 SoCal Thumpers - Official Rabbitry Policy

 

Located in Lancaster, CA | Online Sales & In-Person Pickup (First-Come, First-Served)

📧 Email: socalthumpers@gmail.com

📱 Text: (661) 492-6031

For faster service, please text or email. Calls may not be answered right away.

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🐇 General Policy

• No rabbit will leave our care under 8 weeks of age.

This ensures proper development and health before going to their new home.

• We are a closed rabbitry.

For the safety of our rabbits and children, we do not allow visitors. We are happy to send photos and videos of any bunny you’re interested in.

• We reserve the right to refuse service or cancel a sale at any time, for any reason.

If this occurs on our end, any deposit will be refunded.

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💰 Deposits & Holding Policy

• A $50 online non-refundable deposit is required to hold any rabbit:

• NO REFUNDS. Deposits are non-refundable under all circumstances — including cancellations, no-shows, or changes of mind.

•The remainder of payment must be paid during pick-up in cash only

• Rabbits are sold on a first-come, first-served basis. No bunny is held without a deposit.

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🐾 Pickup Policy

• Pickup times are scheduled in advance.

If you are more than 15 minutes late without notice, your appointment may be canceled.

• If we do not hear from you within 24 hours of a missed pickup, your deposit is forfeited and the rabbit will be relisted for sale.

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🩺 Health & Responsibility

• All rabbits leave SoCal Thumpers healthy to the best of our knowledge.

• Our bunnies are not vaccinated or spayed/neutered.

Please consult an exotic animal veterinarian for further health care, including vaccinations and sterilization.

• Once the rabbit is in your care, you are fully responsible for its well-being. We provide a Rabbit Care Sheet — please follow it closely.

• If your bunny becomes seriously ill or dies within 48 hours, and our care instructions were followed, we will offer a one-time replacement.

• If care instructions were not followed, or if a second bunny in your care passes or becomes ill, no replacement will be provided.

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🏡 Bunny Boarding Services

Going out of town? We offer boarding for rabbits previously purchased from us.

• Deposit to book: $50

• Boarding rate: $10 per day

• You must provide your bunny’s regular food to avoid digestive issues.

• Spots are limited and must be reserved in advance. Bringing familiar items like a blanket or toy is encouraged to help your bunny feel comfortable.

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📸 Photos & Communication

• We do not allow visitors to the rabbitry, but we’re happy to send photos and videos of available bunnies.

• If you purchase through our website, we will reach out via phone call to confirm.

• If you purchase through Instagram, please keep communication on Instagram or text only.

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📋 Agreement

By placing a deposit or purchasing a rabbit from SoCal Thumpers, you agree to all terms listed above. These policies are in place to protect both our animals and customers and ensure a positive experience.

We appreciate your understanding and support. Thank you for choosing SoCal Thumpers!